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Title: Paralegal Position Type: Long-term, temporary (1+ years) Location: Albany, NY Hours: M-F 9am-5pm 40 hours a week Salary: TBD
Evaluate External Appeal applications for eligibility based on requirements in Insurance Law Article 49. Request necessary information from appropriate party and respond to questions about the process. Investigate complaints against regulated insurance companies, applying mandates in Insurance Law and provisions in the approved policy. Request necessary information from appropriate party and communicate findings when the investigation is complete. The agency will train on the internal process and applicable Laws.
Responsibilities
Screen requests for Appeals in accordance with the Federal No Surprise Act. Screen requests for External Appeal in accordance with Insurance Law, Regulation and the established protocols.
Act as liaison using written and verbal communication for administrative processes with consumers and representatives of financial entities.
Keep electronic case files updated, complete and organized.
Research, process and resolve consumer and provider complaints.
Requirements
Excellent writing and communication abilities are preferred.
Should be a self-starter, outgoing and team-oriented.
Strong attention to detail and organizational skills are a must.
Ability to understand legal mandates.
Ability to work effectively and professionally with higher level management staff is essential.
Computer proficiency in Microsoft Office Suite, including Outlook, Word, Excel, etc. is a mandatory component of the assignment.
For more than thirty years, Penda Aiken, Inc. has committed itself to serving New York State, solidifying our position as a leading talent acquisition firm in the Northeast. Our team of industry experts collaborates closely with top-tier companies and exceptional candidates, providing personalized guidance to ensure the best possible results for everyone involved.
Partnering with Penda Aiken Inc. means positioning yourself for success. We provide access to competitive compensation, comprehensive benefits such as healthcare and dental coverage, a 401(k) plan, and paid time off (PTO), all delivered with personalized attention.
Penda Aiken, Inc. is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.
Ready to take the next step in your career? Explore our job opportunities in the vibrant Albany, New York area! Known for its rich history, stunning architecture, and thriving arts scene, Albany offers endless opportunities for professional growth. Whether you're strolling through Washington Park, catching a show at The Egg, or indulging in local delicacies like chicken riggies or spiedies, Albany's charm and unique culture will make your career journey even more rewarding. Join us in this dynamic region and discover why Albany is not just a job location but a place to thrive!
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