Job Title: Paralegal Position Type: Full-Time, Temporary Location: Abany, NY Days/Hours: Monday- Friday, 9am-5pm Salary: TBD Work Authorization: Applicants must have authorization to work for any U.S. employer without requiring sponsorship. Note: Requires resume and business writing sample
Evaluate External Appeal applications for eligibility based on requirements in Insurance Law Article 49. Request necessary information from appropriate party and respond to questions about the process. Investigate complaints against regulated insurance companies, applying mandates in Insurance Law and provisions in the approved policy. Request necessary information from appropriate party and communicate findings when the investigation is complete.
Responsibilities
Screen requests for External Appeals in accordance with the Federal No Surprise Act.
Screen requests for External Appeal in accordance with Insurance Law, Regulation, and the established protocols.
Act as liaison using written and verbal communication for administrative processes with consumers and representatives of financial entities.
Keep electronic case files updated, complete and organized.
Research, process, and resolve consumer and provider complaints.
Telecommuting may be allowable upon discretion of the hiring manager.
Follow-up on deliverable from internal stakeholders
Handle correspondence, calls, emails and other forms of communication with internal and outside stakeholders
Prepare reports and other documents
Assist with special projects and research as needed
Requirements
NYS Paralegal certificate
Work individually and as part of a team.
Excellent verbal communication, writing, and interpersonal skills.
For more than thirty years, Penda Aiken, Inc. has committed itself to serving New York State, solidifying our position as a leading talent acquisition firm in the Northeast. Our team of industry experts collaborates closely with top-tier companies and exceptional candidates, providing personalized guidance to ensure the best possible results for everyone involved.
Partnering with Penda Aiken Inc. means positioning yourself for success. We provide access to competitive compensation, comprehensive benefits such as healthcare and dental coverage, a 401(k) plan, and paid time off (PTO), all delivered with personalized attention.
Penda Aiken, Inc. is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.
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