Search Jobs

Find and apply for job today!

So sorry, this position is no longer available. Please go ahead and submit your application. We may have other positions that would be the perfect fit for you. Alternatively, you may want to apply to one of the following related jobs:

Desktop Support and Field Engineer

Brooklyn, NY 11220

Posted: 06/09/2025 Industry: IT Job Number: 7633

Job Description

Title: Desktop Support and Field Engineer
Position Type: Long-term, temporary (1+ years)
Location: Brooklyn, NY
Hours: M-F, 35 hour per week
Salary: TBD
Work Authorization: Applicants must have authorization to work for any U.S. employer without requiring sponsorship.

The Desktop Support and Field Engineer will provide hands-on technical support for desktops, laptops, mobile devices, and peripheral equipment across both office and field environments. This role combines traditional desktop support with field engineering, requiring strong troubleshooting skills, the ability to work independently, and a customer-service mindset. The ideal candidate is adaptable, solution-oriented, and thrives in dynamic environments.

Responsibilities:
  • Support HERC Field Operations:
  • Provide IT Desktop support services to HERRC Sites
  • Break Fix (laptops, printers, badging solutions, etc)
  • Field Ops Support
  • Asset and Inventory Management
  • Hardware Support and Maintenance (imaging and updates)
  • All customer requests and incident response
  • VMS Management
  • Equipment maintenance
  • Asset Inventory and warehouse support
  • Pickup and delivery of hardware Requirements:
    • 8 years of work experience providing IT and Desktop Support (Reqiured)
    • Experience providing IT and Desktop Support (Reqiured)
    • Proficiency with Microsoft Windows OS, Office 365, and standard business applications. (Reqiured)
    • Experience with Active Directory, endpoint management, and ticketing systems. (Reqiured)
    • Ability to lift and transport equipment (up to 50 lbs) and work in varied field environments. (Reqiured)
    • Valid driver’s license and willingness to travel to remote or emergency sites as needed. (Reqiured)
    • Strong diagnostic and problem-solving skills.
    • Excellent interpersonal and communication skills.
    • Able to prioritize tasks and manage multiple assignments.
    • Comfortable working independently and in high-pressure scenarios.

    Submit your resume today!

    • Meet Your Recruiter

    Danielle Esposito
    Talent Acquisition Specialist

    Danielle Esposito is a results-driven recruiter with a passion for connecting top talent to meaningful opportunities. With experience spanning staffing agencies and corporate recruitment, she brings expertise in full-cycle hiring, candidate advocacy, and process optimization. At Penda Aiken Inc., Danielle supports clients across industries with temporary staffing solutions, leveraging data, sourcing strategies, and strong partnerships with hiring managers to ensure timely, high-quality placements.


    She holds a Bachelor of Arts in Child Study with a concentration in Psychology from St. Joseph’s College and is certified as an Associate Professional in Human Resources (aPHR).

    About Us

    For more than thirty years, Penda Aiken, Inc. has committed itself to serving New York State, solidifying our position as a leading talent acquisition firm in the Northeast. Our team of industry experts collaborates closely with top-tier companies and exceptional candidates, providing personalized guidance to ensure the best possible results for everyone involved.

    Partnering with Penda Aiken Inc. means positioning yourself for success. We provide access to competitive compensation, comprehensive benefits such as healthcare and dental coverage, a 401(k) plan, and paid time off (PTO), all delivered with personalized attention.

    Penda Aiken, Inc. is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

    Apply Online

    Send an email reminder to:

    Share This Job:

    Related Jobs:

    Login to save this search and get notified of similar positions.

    About Brooklyn, NY

    Discover exciting job opportunities in the vibrant area around Brooklyn, New York! Nestled in the heart of the Big Apple, Brooklyn offers an irresistible mix of culture, creativity, and career growth. From the historic brownstones of Park Slope to the trendy boutiques of Williamsburg, this borough boasts iconic landmarks like the Brooklyn Bridge, Prospect Park, and the Barclays Center, home to the Brooklyn Nets. Dive into the local art scene at the Brooklyn Museum or catch a show at the famous BAM Harvey Theater. With diverse cuisine, world-class galleries, and a buzzing nightlife, Brooklyn is the perfect place to take your career to new heights. Explore our job listings and unlock your potential in this dynamic and exciting region!
    Skip to content