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Title: Administrative Assistant Position Type: Long-term, temporary (1+ years) Location: New York, NY Hours: M-F 9:00am-5:00pm 40 hours a week Salary: TBD
Responsibilities
Open and review daily mail to determine the proper handling of the correspondence and then batch it accordingly.
Keep a daily list of all certified, priority, FedEx, UPS tracking information.
Scan batches into the complaint system.
Mail complaint system correspondence daily.
Using the Department’s licensing database, checks licensing status of Agents/Brokers.
Inputs Agent/Broker information into the Department’s workflow management system.
Reads and codes new investigations.
Sets up investigation files in the Department’s workflow management system for handling by examiners.
Reads and codes new mail that has been scanned and entered into the Department’s workflow management system.
Attaches appropriate documents to be sent out to companies for responses.
Daily reviews the email inbox for responses to banking complaints.
Upload the responses into the Department’s workflow management system and attach the files to the appropriate cases.Â
Correspond with insurance companies via email or phone.
This would include noting additional time to respond to file, sending correspondence and resolving workflow issues and errors.
For more than thirty years, Penda Aiken, Inc. has committed itself to serving New York State, solidifying our position as a leading talent acquisition firm in the Northeast. Our team of industry experts collaborates closely with top-tier companies and exceptional candidates, providing personalized guidance to ensure the best possible results for everyone involved.
Partnering with Penda Aiken Inc. means positioning yourself for success. We provide access to competitive compensation, comprehensive benefits such as healthcare and dental coverage, a 401(k) plan, and paid time off (PTO), all delivered with personalized attention.
Penda Aiken, Inc. is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.
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