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Title: Administrative Assistant Position Type: Long-term, temporary (1+ years) Location: Albany, NY Hours: Monday to Friday, TBD Salary: TBD Work Authorization: Must be authorized to work in the U.S. without sponsorship.
This position serves with duties related primarily to ensuring accountability and accuracy of vaccine orders placed by providers registered in various programs.
Responsibilities:
Answer the telephone, field questions from the general public and health care providers and/or refer callers to subject matter experts;
Review and process vaccine orders, which includes communication with healthcare providers to ensure orders are accurately completed;
Process reports of expired/spoiled vaccine from provider offices and convey information to supervisors;
Enter data into the online system and verify provider demographics and vaccine return processing;
Track provider information related to vaccine purchases and expired/spoiled vaccine information and present information in a clear, concise format;
Track vaccine inventory related to emergency preparedness activities;
Track receipt and ensure completeness of provider enrollment forms, both for new enrollees and during the annual renewal period. Maintain and update provider profiles as necessary;
Contact providers to obtain and verify demographic and/or patient profile information
Requirements:
Vast experience (5+ years) in 2 main functions: order review/processing and responding to provider phone inquires and immense historical knowledge and provider relationships.
Experience reviewing information for completeness and accuracy;
Attention to detail;
Experience using Microsoft Office applications (including Word, Excel, and Outlook);
Experience using online (web-based) computer systems;
Excellent communication skills, including telephone skills and customer service;
Ability to work independently and prioritize work load
For more than thirty years, Penda Aiken, Inc. has committed itself to serving New York State, solidifying our position as a leading talent acquisition firm in the Northeast. Our team of industry experts collaborates closely with top-tier companies and exceptional candidates, providing personalized guidance to ensure the best possible results for everyone involved.
Partnering with Penda Aiken Inc. means positioning yourself for success. We provide access to competitive compensation, comprehensive benefits such as healthcare and dental coverage, a 401(k) plan, and paid time off (PTO), all delivered with personalized attention.
Penda Aiken, Inc. is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.
Ready to take the next step in your career? Explore our job opportunities in the vibrant Albany, New York area! Known for its rich history, stunning architecture, and thriving arts scene, Albany offers endless opportunities for professional growth. Whether you're strolling through Washington Park, catching a show at The Egg, or indulging in local delicacies like chicken riggies or spiedies, Albany's charm and unique culture will make your career journey even more rewarding. Join us in this dynamic region and discover why Albany is not just a job location but a place to thrive!
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